If you are dissatisfied with the service you have received from a registered professional — be it an architect, surveyor, accountant or even solicitor — we can help you to make a claim confidently and quickly.
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Many people are worried about critiquing a professional’s performance and, in turn, making a complaint about the service they’ve received. But if you have suffered damage or loss as a result of poor professional service, claiming compensation is often the only way to right this wrong.
Professional negligence claims help you to hold an expert accountable when they fail to give a reasonable level of service. Causes for claims include (but are not limited to):
Being misled with poor professional advice
If a professional has breached a written contract
Noticing a major error in a valuation or a document
Missing a deadline crucial to your case.
Put simply, if you’ve made an unfavourable decision, missed an opportunity, lost time or money due to a professional’s advice, you’re likely entitled to make a professional negligence claim.
At Lockings, our professional negligence solicitors have assisted client claims for many years, using their contract dispute experience to support claims where possible. We provide detailed estimates of costs so, even if you’re worried about making a claim, you can feel confident to move forward knowing exactly how much the process will cost and the steps you’ll need to take.
Professional negligence happens when a trained individual fails to deliver reasonable standards, resulting in damage or loss for their client. All professionals have a duty of care to their clients to ensure the advice and service they give does not negatively impact a client’s wellbeing or financial situation.
Although professional bodies, industry qualifications and continual training attempt to combat professional negligence in all fields, plenty of professional negligence claims are made each year across the UK and all over the world.
Professional negligence can occur when professionals attempt to answer questions outside of their expertise or pass on a piece of work that is too challenging to a junior team member or are too busy to deal with your case effectively. Often, teams may be spread too thin and forget to ask questions crucial in understanding your situation. As a result, nonfactual advice and obvious errors may start to appear, while a heavy workload might mean your project isn’t prioritised when it needs to be.
Professional negligence claims can be aimed at almost any professional that advises in a specialist field. If a professional is responsible for giving advice , they are expected to perform to a reasonable standard and deliver a duty of care to their clients. For this reason, accountants, barristers, solicitors, engineers, valuers, surveyors, consultants, architects and financial advisors can all come under scrutiny in professional negligence claims.
You should think about making a claim if a professional service has negatively affected you. You’ll likely have grounds for this claim if you have evidence to support it and if you can prove that the advice you received goes against the consensus of other professionals in the field.
If you believe you have fallen victim to professional negligence, you should speak to a specialist solicitor as soon as possible to see if you have a case. Professional negligence claims have a better likelihood of success if they can prove loss or damages. So, don’t wait too long before taking legal action — a solicitor may ask for recent copies of a contract and other documents relating to your case, as well as photographic or video evidence if you have it.
If you are a customer of Lockings Solicitors and we have contracted with you online you may be entitled to use the EU Online Dispute Resolution (ODR) Platform to assist in resolving any dispute with us. This service can be found at https://ec.europa.eu/odr.
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Lockings Solicitors is a trading name of Lockings Legal Services Limited registered in England and Wales company registration number 09244568. Lockings Legal Services Limited is authorised and regulated by the Solicitors Regulation Authority (Main Office SRA ID number 626081). A list of our directors is available for inspection at all our offices. Use the following link https://www.sra.org.uk/solicitors/standards-regulations/
for online access to the current professional rules applicable to solicitors. All calls are recorded for training and quality purposes.
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